System Essential Info
A comprehensive overview of how orderX transforms your business operations through AI-powered chat commerce.
How It Works
Our system uses advanced AI to monitor your messaging channels (WhatsApp and Telegram). When a customer sends a message that looks like an order, our AI parses it into structured data: products, quantities, prices, and customer details. This is then instantly pushed to your dashboard for fulfillment.
Supported Channels
We currently support official WhatsApp Business API and Telegram Bots. Support for Instagram DM and Messenger is coming soon. All channels feed into the same unified admin dashboard.
Key Features
- AI Order Parsing (no more manual entry)
- Real-time Order Dashboard
- CRM & Customer Email Management
- Cash on Delivery & Payment Control
- Automatic Order Status Tracking
- Analytics & Revenue Reporting
Why Choose Us?
Traditional e-commerce requires customers to leave their favorite chat apps. We bring the store to THEM. By allowing orders directly in chat, conversion rates increase by up to 40% compared to traditional websites.
Payment Methods
We currently support Wave Mobile Money for digital payments and Cash on Delivery for offline transactions. Additional payment methods will be added based on user demand.
- Wave Mobile Money (Gambia & Senegal)
- Cash on Delivery (Pay upon receipt)